- How do I sign up for a time?
Times are scheduled by the contact within your group. Please
call them directly to schedule your time. If you do not know how
to reach your, feel free to call Oak Haven. [Return to top]
- What if I can't make my group's
scheduled time?
If you cannot make the time your group is scheduled, call Oak Haven
to see if there are other scheduled dates in your area that are more
convenient for you. [Return
to top]
- Should I dress my child formally
or casually?
Casual attire goes better for outdoor sessions. Casual clothing
also tends to put your child at ease and leads to better portraits.
With that said, if you would like to have your child dress more
formally, you are free to do so. [Return to top]
- Do I have to place my order and
pay for it at the time of the sitting?
Oak Haven Photography is able to offer special pricing to school
groups because orders and payment are received at the sitting. If
you are not happy with your final prints for any reason within the
control of Oak Haven, you can return them for a full refund.
[Return to top]
- What if I want to order more
prints later?
As stated in question #4, pricing is based on pre-orders.
Orders that are placed after the session are subject to at least a
$5 surcharge and will not be placed until another group order is being
processed. [Return
to top]
- What if I don't like my
portraits?
All orders are 100% guaranteed. If you are not happy with
your final prints for any reason within the control of Oak Haven, you
can return them for a full refund. Oak Haven will not take
responsibility if you do not like the clothes or hairstyle that you
chose, or other issues that are beyond their control. [Return to top]
- Can I have more than one child in
a grouping?
The pricing and scheduling for school groups is based on
photographing individual children. Feel free to ask Jim or Julie
during the session if there is time for a combination photo in addition
to your separate individual photos. [Return to top]
- What if it rains or is overcast
on the day we are scheduled for pictures?
While outdoor portraits are beautiful, we are at the whim of the
elements. Contrary to popular belief, an overcast sky is perfect
for portraits. It is still good even if it is threatening to rain.
If it is raining constantly the picture day may be rescheduled.
This is very difficult to do for all parties involved, so is done only
as a last resort. Feel free to call Oak Haven if you are concerned
about the weather. If you have not heard that the session is
canceled, assume that it is still on. [Return to top]
- Where can I get an order form?
Order forms were likely handed out during scheduling. If you do
not have an order form, there will be extras available at your session
or you can print out a copy on the "Pricing" page.
[Return to top]
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