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Click a question to move down to answer.
  1. When is the best time to schedule photographs?
  2. Can I have my teams photographed on Saturday morning and afternoon?
  3. Does my sport's organization get anything for scheduling with Oak Haven?
  4. Do I have to place my order and pay for it at the time of the sitting?
  5. What if I want to order more prints later?
  6. What if I don't like my portraits?
  7. Can I have more than one child in a grouping?
  8. What if it rains on the day we are scheduled for pictures?
  9. Where can I get an order form?

    Feel free to contact Oak Haven with additional questions.
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  1. When is the best time to schedule photographs?
    Picture days should be scheduled as early in the season as is convenient.  Many parents appreciate getting their pictures early, especially being able to wear their buttons.  Recognize though, that early spring tends to be a challenge with rain-outs, and you can't schedule pictures before you know that all players will have their uniforms.  [Return to top]
     
  2. Can I have my teams photographed on Saturday morning or afternoon?
    It seems many sports photographers like to schedule pictures as an all day Saturday event.  This works fine for indoor sports.  If you are having your team photographed outside (which is more natural and pleasing for spring, summer, and fall sports), you have to work with when the light is acceptable.  Oak Haven is primarily a portrait studio.  No professional portrait photographer would ever schedule a portrait session in the middle of the day.  The light is too harsh.  While it is certainly more convenient for the photographer to schedule all of a league's teams on one day, the results from a photographic standpoint are not worth it.  Oak Haven will usually schedule team photographs in the late afternoon or early evening, when the light is most pleasing.   [Return to top]
     
  3. Does my sport's organization get anything for scheduling with Oak Haven?
    When an organization schedules all of their teams with Oak Haven, 10% of the profits will be returned to the organization.  As an example, for CNEAA Football in 2003 Oak Haven returned, on average, $1.69 of each child's order back to CNEAA.  In addition. the person who takes the responsibility to schedule  the teams, distribute envelopes, and distribute final prints earns a $25 gift certificate for Oak Haven pictures. [Return to top]
     
  4. Do I have to place my order and pay for it at the time of the sitting?
    Oak Haven Photography is able to offer special pricing to sports groups because orders and payment are received at the sitting.  If, for any reason within the control of Oak Haven, you are not happy with your final prints, you can return them for a full refund.   [Return to top]
     
  5. What if I want to order more prints later?
    As stated in question #4, pricing is based on pre-orders.  Orders that are  placed after the session are subject to at least a $5 surcharge and will not be placed until another group order is being processed.   [Return to top]
     
  6. What if I don't like my portraits?
    All orders are 100% guaranteed.   If, for any reason within the control of Oak Haven, you are not happy with your final prints, you can return them for a full refund.   Oak Haven will not take responsibility if you do not like the hairstyle that you chose, or other issues that are beyond their control.  [Return to top]
     
  7. Can I have more than one child in a grouping?
    The pricing and scheduling for sports groups is based on photographing individual children.  Feel free to ask Jim or Julie during the session if there is time for a combination photo in addition to your separate individual photos.   [Return to top]
     
  8. What if it rains or is overcast on the day we are scheduled for pictures?
    While outdoor portraits are beautiful, we are at the whim of the elements.  Contrary to popular belief, an overcast sky is perfect for portraits.  It is still good even if it is threatening to rain.  If it is raining constantly the picture day may be rescheduled.  This is very difficult to do for all parties involved, so is done only as a last resort.  Feel free to call Oak Haven if you are concerned about the weather.  If you have not heard that the session is canceled, assume that it is still on.   [Return to top]
     
  9. Where can I get an order form?
    Order forms were likely handed out during scheduling.  If you do not have an order form, there will be extras available at your session.  If you would like to review prices and packages before your session, please follow the "pricing" link above.   [Return to top]